25 MAR 2020 Please note that we have enacted a temporary shutdown during the COVID-19 pandemic, for what this means for you, and your flag order, please see our COVID-19 Temporary Shutdown notice.
Generally flag orders are dispatched by our volunteers once a week on the Saturday after the order has been received. orders made within NZ are sent from Wellington via tracked parcel and generally take about 2-5 working days from dispatch to arrive at addresses around New Zealand.
Flags sent to addresses in Australia are sent via tracked parcel from Melbourne.
Flags sent to worldwide addresses (except NZ and Australia) are sent via Airmail from Melbourne Australia, where designer Kyle Lockwood is based.
If your order has taken more than 30 days to arrive at an address in New Zealand or Australia, or 8 Weeks to arrive at an international address please contact us here, unfortunately we have sometimes had delays at Customs, and in very rare cases, less than 1% of orders go missing in the post. We thank you kindly in advance for your patience in waiting.