Please note that we were away on holiday break from 24 December 2019 to 13 January 2020. A big thank you to all our supporters in 2019, all orders placed during the holiday period were filled in the week starting on the 13 January 2020.
Generally flag orders are dispatched by our volunteers once a week on the Saturday after the order has been received. orders made within NZ are sent from Wellington via tracked parcel and generally take about 2-5 working days from dispatch to arrive at addresses around New Zealand.
Flags sent to addresses in Australia are sent via tracked parcel from Melbourne.
Flags sent to worldwide addresses (except NZ and Australia) are sent via Airmail from Melbourne Australia, where designer Kyle Lockwood is based.
If your order has taken more than 30 days to arrive at an address in New Zealand or Australia, or 8 Weeks to arrive at an international address please contact us here, unfortunately we have sometimes had delays at Customs, and in very rare cases, less than 1% of orders go missing in the post. We thank you kindly in advance for your patience in waiting.